Best Mass Texting Services Of 2023 (2023)

ClickSend is a global leader in business communication solutions. The high-performing SMS software can send out 4,800 messages per minute. Users can customize their sender ID, access real-time message status monitoring and upload from a CSV or Microsoft Excel file for bulk SMS campaigns. ClickSend automatically handles opt-outs for marketing campaigns.

ClickSend does not charge startup or monthly fees. Instead, it relies on a pay-as-you-go style of billing. Inbound messages are always free, while the pricing for outbound messages varies depending on how many messages a company sends per month. If sharing less than 2,000 messages per month, ClickSend charges $0.0238 per online SMS text message. The rates get cheaper as the number of messages per month increases. Another great feature of ClickSend is that the company will price match its competitors, so you know you are always getting the best deal.

Who should use it:

Medium to large companies that want to better communicate with customers, but do not want to be locked into a monthly contract, should use ClickSend. Top industries that benefit from ClickSend include hospitality, retail, sporting associations and e-commerce.

Trumpia is a well-known marketing automation company with A-list clients such as Jamba Juice, Chick-fil-A and Omni Hotels & Resorts. We picked it as the best service for marketing campaigns because its standard plan offers robust automation and targeting features such as drip campaigns, dynamic targeting, link tracking and data capture. Its advanced plans include more intricate marketing features such as auto campaigns, conditioned drip campaigns, real-time targeting and behavior tracking.

The basic plan at $94 per month includes 3,000 SMS messages, 15,000 email messages, unlimited contacts and 365 days of customer service with an average support response time of nine minutes. Trumpia’s advanced plan at $195 per month includes 5,000 SMS messages, 50,000 email messages, one automated workflow, a dedicated account manager, campaign counseling and compliance training.

Who should use it:

Small- to medium-sized businesses (SMBs) that want to scale quickly by using sophisticated SMS marketing features such as customer data capture, smart targeting and automated workflows.

Textedly is a simple, easy-to-use text message marketing platform that offers users a number of various plans to select the perfect one for their business. The no-frills platform allows small businesses without a huge marketing budget to start text message marketing campaigns at a low cost. The clean web-based interface makes it easy for users to get up and running in no time.

Textedly offers 12 plans. The most affordable plan is the Bronze plan. For $24 a month, users can send 1,000 messages to an unlimited number of contacts, schedule massages and supersize message length. The plan also comes with free incoming messages and one custom keyword that represents how users can confirm consent from those receiving texts. The number of messages available to send per month and the number of custom keywords increase as the plan pricing increases. The most expensive plan, the Champion, charges $2,800 per month for 240,000 monthly messages and 50 custom keywords (if billed annually). While most SMS companies cap their messages at 160 words, Textedly allows users the ability to send text messages with 300 words.

Who should use it:

Small businesses that are looking for a simple, no-frills messaging system to send out a few thousand messages per month. After the Elite plan, at $70 per month for 6,000 messages (if billed annually), the plans begin to get cost-prohibitive.

We picked Clickatell for the best in providing automotive customer service because the platform facilitates international two-way messaging. Instead of just offering one-way messaging, Clickatell provides advanced messaging features that allow for personalized conversations, interactive communication and the ability to create deeply customizable workflows.

Clickatell also allows users to automate customer service and support chat flows. This includes customer service inquiries such as a customer wanting information on how to return a product, sharing loyalty promotions such as a discount on the customer’s birthday and in-chat transactions such as purchasing a gift certificate. Businesses can add SMS to their website to open a personalized, responsive communication channel.

Who should use it:

Businesses of any size that value customer engagement, an enhanced customer experience and customer loyalty. The shopping, healthcare, travel and real estate industries would especially benefit from the easy customer communication.

SendPulse is a marketing automation platform that allows businesses to create and send newsletters, personalized emails and customized text messages. It allows users to send SMS campaigns to more than 1,000 mobile network operators in 200 countries. The software supports Unicode characters, which enable users to deliver messages in every language in the world.

SendPulse does not offer pricing plans. Instead, users pay a fixed rate for bulk text messaging. The rate varies by country, but it costs $0.032 per message from the United States. SMS features include analytics to track the effectiveness of campaigns, API for developers and unsubscribe links.

Who should use it:

SendPulse is a great option for businesses that want an affordable way to send out personalized bulk text messages to groups of customers and potential customers, but do not need advanced targeting, marketing or analytics tools. It is also perfect for companies that need to communicate in several languages with customers around the world.

Since 2006, TextMarks has been providing millions of users with a robust text message marketing platform. Small- to medium-sized companies have been able to build their businesses, increase engagement and deliver timely information to more than ten million users with the help of TextMarks.

TextMarks is a platform built for businesses with serious marketing goals. Its basic plan at $219 per month comes with 10,000 messages, 15 custom keywords, lead capture, dynamic SMS auto-response, priority email support, advanced list segmentation and access to developer API. As the plans increase in price, they include more messages, keywords, advanced marketing tools such as lead-to-Salesforce CRM, custom opt-in flows and extended data retention, as well as advanced support such as campaign consulting, compliance consultation, advanced API integration support and hands-on, extensive onboarding.

Who should use it:

TextMarks is a perfect solution for businesses that are intent on creating an advanced marketing plan, and want extra support.

BulkSMS is a global SMS gateway provider that offers a cloud-based SMS platform with a range of SMS marketing services that enable businesses to send and receive two-way text messaging. The company works on a pay-as-you-go basis. Users buy bundles of messaging credits that they can use all at once or space out over any given amount of time. Credits never expire and there are no monthly fees. The cost of the credits depends on the number of SMS messages in the bundle and the country to where messages are being sent.

For example, users who purchase 10,000 credits to send roughly 10,000 messages within the United States will pay $335 for the bundle or $0.0335 per message. BulkSMS allows users to purchase bundles of between 200 and 50,000 messages at a time.

BulkSMS offers all the basic services of a standard bulk texting platform such as real-time two-way messaging, status and delivery reports with push notifications, the ability to send long text messages, SMS automation and customizable sender ID. The software does not provide advanced marketing and analytic services, however, users can integrate BulkSMS with a number of applications that provide those services.

Who should use it:

Companies that do not want long-term contracts or monthly subscriptions.